NovelVox Agent Accelerator for Webex CC
NovelVox Agent Accelerator unifies Webex Contact Center workflows so agents can securely complete real-time actions across healthcare, banking, automotive, CRM, and enterprise systems without switching screens.
NovelVox Agent Accelerator for Webex CC
NovelVox Agent Accelerator unifies Webex Contact Center workflows so agents can securely complete real-time actions across healthcare, banking, automotive, CRM, and enterprise systems without switching screens.
Agent Accelerator by NovelVox gives Webex Contact Center agents a unified workspace to execute actions across business systems in real time without switching screens.
Use Cases: • Healthcare: Schedule, modify, or cancel appointments; process prescription requests; verify patient identity. • Banking & Credit Unions: Access account details, process transactions, handle loan inquiries, and trigger fraud alerts. • Automotive: Book service appointments, check warranty status, and manage recall notifications.
Integrates with leading healthcare, banking, automotive, CRM, and enterprise platforms, including Epic, Fiserv, CDK Global, Salesforce, Microsoft Dynamics, and 100+ business systems.
To get started, simply click Book a Demo with us. To use NovelVox Agent Accelerator, you will need a Webex Contact Center License and a NovelVox account. For more information on pricing and subscription options, please reach out to us at marketing@novelvox.com.
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Agent Accelerator by NovelVox gives Webex Contact Center agents a unified workspace to execute actions across business systems in real time without switching screens.
Use Cases: • Healthcare: Schedule, modify, or cancel appointments; process prescription requests; verify patient identity. • Banking & Credit Unions: Access account details, process transactions, handle loan inquiries, and trigger fraud alerts. • Automotive: Book service appointments, check warranty status, and manage recall notifications.
Integrates with leading healthcare, banking, automotive, CRM, and enterprise platforms, including Epic, Fiserv, CDK Global, Salesforce, Microsoft Dynamics, and 100+ business systems.
To get started, simply click Book a Demo with us. To use NovelVox Agent Accelerator, you will need a Webex Contact Center License and a NovelVox account. For more information on pricing and subscription options, please reach out to us at marketing@novelvox.com.
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